Values

We adopt the following values to provide a common framework for our relationships with our customers including Patients/Residents/Clients, their families, the community, the medical community, payers and ourselves.

Honesty...

Our relationships are based on trust, fairness, truthfulness, accountability and integrity.

Our commitment to truthfulness assures all of our customers the most accountable, responsible and valued services available.

Respect...

We support a collaborative environment that maintains and enhances individual  dignity and self-worth and recognizes cultural diversity. Everyone should have the opportunity to make choices and be self-determined.

Service...

We treat our customers as we would want to be treated:  with courtesy, with respect, with dignity, with quick response, with follow-up and unremitting attention to detail.

Quality...

Working in a climate of constant improvement, we set measurable outcomes and meet them. We will maintain our competitiveness by a consistent cost-effective use of resources. HealthSource Saginaw will settle for nothing less than the best.